Logs

Last updated Sep 28, 2022

To change log level, go to Helix > Settings:

C:\Users\<USERNAME>\AppData\Roaming\tashelix-client\helix_components\logs\

~/Library/Application Support/tashelix-client/helix_components/logs/

1. Open the right hand Menu and click View Logs.
2. Optional: If error can be replicated, use CLEAR LOGS, replicate issue and return to this page.
3. Viewing/Sending logs:
   1. EMAIL: enter e-mail address and click SEND
   2. SAVE: will open a menu allowing you to save to a File, or Copy etc.
   3. VIEW: Allows you to view Logs in-app. (NOTE: if there are a lot of logs, this may take some time)
4. DATACONTAINER ONLY filters the logs to data container logging.

• You can modify the log level in Settings, Trace Level:
• INFO and DEBUG levels will generate additional Data Container logs.
• By Default, Error logging should be the default as lower levels will generate a lot of detailed logs and is best only turned on when replicating an issue and turned off again later.